The desk keeps getting fuller. Correspondence, follow-ups, receipts, case preparation — client time gets eaten up by all of it. The work hasn’t become harder, just more of it. And exactly where you should be there for your clients or patients, you’re sitting at the desk sorting paper.
The open position stays open. Assistants, front desk, medical assistants, tax clerks — posted for months, hardly any qualified applicants. The work nobody takes ends up with the owner. The bottleneck is demographic and therefore structural — it won’t disappear.
And ChatGPT isn’t allowed to read along. § 203 StGB effectively forbids it. Putting client or patient data into a US-based AI cloud isn’t a privacy question — it’s a criminal offense, regardless of how GDPR-compliant a vendor advertises itself. Even German cloud AI doesn’t solve this legally as long as you don’t have documented consent for every single client on file. In practice, that’s where every conventional AI tool fails.